Last Updated: 9/23/25

Introduction

This Privacy Policy explains how m00nshot LLC ("m00nshot", "we", "us") collects, uses, discloses, and protects your information when you visit or make a purchase from www.m00nshot.com. By using our website, you consent to the practices described in this policy.

Information We Collect

When you purchase something from our store, we collect personal information you provide, such as your name, billing/shipping address, email address, and payment details. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, browser, and device information to help us improve your experience and detect potential fraud.

Email marketing (if applicable): With your permission, or when you provide your email in exchange for a promotional discount, we may send you emails about our store, new products, and other updates.

In addition, you agree to our Messaging Terms and Messaging Privacy Policy.

How We Use Your Information

• To process and fulfill your orders, including shipping and returns
• To communicate with you about your orders, account, or support requests
• To send marketing communications (with your consent)
• To improve our website, services, and advertising performance
• To comply with legal requirements and prevent fraud or misuse

Consent

When you provide personal information to complete a transaction, verify your card, place an order, or request a return, you consent to our collection and use for that purpose. If we request your information for marketing or another secondary use, we will ask for your explicit consent or provide an opportunity to opt out. You may withdraw consent at any time by contacting us here.

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell products and services to you. Your data is stored on secure servers behind firewalls via Shopify’s systems.

If you use a direct payment gateway, Shopify stores your credit card data in compliance with PCI-DSS. Your purchase transaction data is retained only as long as necessary to complete the transaction.

Third-Party Services

In general, third-party providers used by us collect, use, and disclose information only to the extent necessary for the services they perform. These may include payment processors, shipping companies, analytics providers, and marketing platforms. Each provider has its own privacy policy; we encourage you to review them.

Some providers may operate outside your country of residence. Your data may therefore be subject to laws of those jurisdictions (for example, data processed in the United States may be subject to the Patriot Act).

When you leave our site or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our Terms of Service.

Security

We take reasonable precautions to protect your personal information. If you provide credit card details, the data is encrypted using SSL and stored with AES-256 encryption. While no method of internet transmission or storage is 100% secure, we follow PCI-DSS and other industry standards.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your browsing experience, analyze traffic, and deliver targeted advertising. These may include tools such as Google Analytics, Meta/Facebook Pixel, TikTok Pixel, Klaviyo, and similar services. Information collected may include IP address, pages visited, time on site, and interactions with ads.

You may manage cookies through your browser settings. Some browsers offer “Do Not Track” (DNT); currently, we do not respond to DNT signals due to lack of industry standards. You may also opt out of certain targeted advertising by contacting us.

Customer Reviews (Loox)

We use Loox, a third-party service, to collect and display product reviews from customers. When you submit a review, your name, review content, and any photos you choose to upload may be published on our website and visible to other customers. Loox may process this data in accordance with their own privacy policy.

By submitting a photo with your review, you grant m00nshot the right to use that photo, along with your review content, for marketing purposes, including but not limited to email campaigns, social media posts, and advertising materials. If you do not want your photo used in this way, please refrain from uploading it with your review or contact us here to request removal.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (for example, tax or accounting obligations).

GDPR (EU/EEA Residents)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

We process your data based on consent, performance of a contract, compliance with law, or legitimate business interests.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know categories of personal information collected and disclosed
• Right to access and obtain a copy of your personal information
• Right to request deletion of your personal information
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of personal information, including for cross-context behavioral advertising
• Right to limit the use of sensitive personal information

We do not sell your personal data for monetary value. However, we may share information with advertising and analytics providers. To exercise your rights, please contact us here.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. If material changes occur, we will update the “Last Updated” date and may notify you through the website or by email.

If our business is acquired or merged, your information may be transferred to new owners.

Questions and Contact Information

To access, correct, amend, or delete your personal information, exercise privacy rights, or register a complaint, please contact our Privacy Compliance Officer here. For privacy-specific inquiries, you may also email store@m00nshot.com.