FAQ

What is your return policy?

Each order is custom and printed on demand, therefore we do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect, we will offer a free replacement if the defect is reported within 14 days of receiving your order.

If there is a defect and you would like a replacement, click here.

What about sizing?

In the event that your item(s) do not fit, please contact us for resolution options.

Please refer to our size chart to ensure you choose the proper size for the style you are ordering:

m00nshot size chart

What shipping service do you use?

Domestic Orders: We use UPS Mail Innovations. The package is delivered to your door by USPS. You will get your packages in an average of 10-12 days (this timeframe includes custom production + shipping combined). You will also receive notification and tracking information via email when your order has shipped.

International Orders: We use Asendia USA. Asendia uses a service called International Priority Airmail (“IPA”). IPA travels by air then as priority in-country. The average fulfillment time is 14-21 Days (custom production + shipping combined) and this service is available throughout the world. You will also receive notification and tracking information when your order has shipped.

I just placed my order, how long until it ships?

All items ordered from our website are custom and printed on demand just for you. This process takes a bit longer than traditional "non-custom" products as special attention and processes are required to prepare your items.

During off-peak months orders are processed within 3-5 business days and ready for shipping. During peak seasonal/holiday months, orders are processed within 5-7 business days and ready for shipping.

What payment methods do you accept?

We accept most major credit cards, as well as Paypal (just make sure to fill out your billing and shipping addresses first). Please note, we can only accept one form of payment for each order.

What kind of shirts do you print on?


Our Men's Deluxe T-Shirt is made by Bella + Canvas brand, featuring 100% airlume ring-spun and combed cotton. There is no better quality cotton on planet earth.

Combed and ring-spun cotton is considered the highest quality cotton which is much more refined than what you would find in a traditional "100% cotton" T-Shirt.

After the cotton fibers have been spun, they're combed to remove any impurities or imperfect strands. The end result is a very, very soft, well made T-Shirt.

Our Men's Luxury T-Shirt is also made by Bella + Canvas and features an incredibly luxurious unicorn soft vintage style heather blend of 52% airlume ring-spun combed cotton and 48% polyester. This is the style to choose if you're the type of person who also likes to sleep in your t-shirt or just prefers the absolute most comfortable T-Shirt in the galaxy (its really soft guys). It also has the "vintage heather" look.

Our Women's Deluxe T-Shirt is made by District brand. It also is made of 100% combed ring-spun cotton. Ladies LOVE this style.

Our Women's Luxury T-Shirt is made by Next Level brand. Featuring a super soft vintage heather triblend consisting of 50% polyester, 25% cotton & 25% rayon. NOTE: The Women's Luxury option is "fitted" and we recommend ordering at least 1 size up if you like a fitted look and 2 sizes up for traditional sizing (check the chart to see the differences).

Make sure to refer to our size chart when choosing your style:

m00nshot size chart

I made a mistake in my order, now what?

We allow changes to any order as long as it has not been longer than 24 hours since the time of your purchase. Customers can contact us here to request changes to an order.

I only received part of my order?

Some products on the site will ship from different locations even though you've purchased them in the same order. If you end up in this situation, please refer to the tracking numbers that are sent to you via email.

I have not received my order yet, now what?

If it has been more than 14 days since your order date, and you still have not received your shipment, please contact us.